Privacy Policy

Orbiance AI FZCO (“Orbiance”, “we”, “us”) is committed to protecting your privacy. This policy describes how we collect, use and protect information when you use our website or engage with us for commercial enquiries.

1. Information we collect

When you submit the contact form (name, company, email, message), we use that information to respond to your enquiry and, where relevant, to discuss commercial terms. We may also collect technical data such as IP address and browser type for security and analytics.

2. How we use it

We use your contact details solely to respond to sales and partnership enquiries, to send information you have requested, and to perform our contractual and legal obligations. We do not sell your personal data to third parties.

3. Legal basis and retention

Processing is based on your consent (when you submit the form) or on our legitimate interest in conducting business communications. We retain enquiry data for as long as necessary to fulfil the purpose or as required by law.

4. Data sharing

We may share data with service providers (e.g. hosting, email delivery) who process it on our behalf under strict confidentiality. We do not transfer your data outside the UAE/EEA except where necessary for the services and with appropriate safeguards.

5. Your rights

You may request access to, correction or deletion of your personal data, or object to processing, where applicable under law. To exercise these rights, contact us using the website contact form or the details in your commercial agreement.

6. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

7. Changes

We may update this policy from time to time. The “Last updated” date at the top reflects the latest version. Continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions or to exercise your rights, use the contact form on the website or the contact details provided in your commercial agreement. Orbiance AI FZCO is based in the United Arab Emirates.